Delivery and payment

When is delivery possible?

You can see the nearest delivery date (sent by delivery service) after adding items to the cart and going to the checkout page. Delivery is not available on Sundays, and is available after 4 pm on Mondays.

Delivery methods

Delivery in Kiev

The delivery cost to the central districts of Kyiv is 150UAH. For other districts of Kyiv, the cost will be calculated individually based on the tariff of the taxi or courier service. The minimum shipping cost will be charged when placing and paying for the order. If there is a need to pay an additional fee for delivery to remote areas of the city or suburbs, the manager will add this fee to the client’s separate balance and notify you of the amount. No further action is required from the client. This surcharge will be automatically applied to their next order and then you’ll pay them together. This ensures a seamless process for any necessary additional payments for delivery. For orders totaling UAH 2,000 and above, the additional payment for delivery, if necessary, is calculated in the same manner.

Self-pickup in Kiev

Self-pickup of pre-orders is available from our partners’ store - Dobri Produkti on Saksaganskogo, 30 A. We deliver orders there by 12:00 on the day you specify. Your orders are stored at Dobri Produkty in the refrigerator.

Delivery across Ukraine

Delivery across Ukraine is carried out by Nova Poshta. Items available for forwarding using the IR are marked on the website with the IR icon. When ordering for an amount over 2000 UAH delivery by Nova Poshta is free.

Payment

The following types of order payment are available:

• via the LiqPay service - payment by Visa / Master Card, as well as via Google Pay
• bank transfer to the Privatbank card

For the timely production and delivery of ordered products, we ask you to make an advance payment immediately after ordering according to the details shown on the order confirmation page. If you have any questions, you can use the “I need help with payment!” button in the order payment form for quick communication with the manager.